IMPROVING THE QUALITY MANAGEMENT SYSTEM OF HOTEL SERVICES

Authors

  • Usmanova Nasiba Akbarjanovna

Keywords:

methodology, competitiveness, competitiveness of hotel services, quality indicators, the formation of a classification of competitiveness

Abstract

The methodology for assessing the quality and competitiveness of hotel services has been improved on the basis of adaptation to changes in the competitive environment in the services market, the formation of classification of competitiveness, and quality indicators that take into account aspects related to customer satisfaction.

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Published

2021-10-02

Issue

Vol. 1 No. 1.1 Economical sciences (2021): Berlin Studies Transnational Journal of Science and Humanities

Section

Articles